Answers to the most common questions about our services, how recovery works, pricing, and what to expect when you contact us.
CryptoGuardian is a full-service crypto advisory firm. We provide investment advice, portfolio management, one-on-one consulting, and emergency recovery services for fraud victims and people who have lost access to their crypto assets. We serve clients in many countries worldwide, 24/7.
Simply call us at +1 (844) 530-2743 or fill out the contact form on our Contact page. A specialist will reach out as soon as possible. All initial consultations are completely free with no obligation to proceed.
Yes. We serve clients globally across many countries worldwide. Our team works across multiple time zones and is available 24/7 for urgent matters. Email is also available for non-urgent international inquiries.
Absolutely. All consultations and case details are strictly confidential. We never share your personal or financial information with third parties without your explicit consent, except where required by law. See our Privacy Policy for full details.
No honest recovery service can guarantee results. Recovery depends on factors like the nature of the fraud, blockchain traceability, exchange cooperation, and jurisdiction. We always give you an honest assessment upfront. Our success rate is a high rate on wallet and account access recovery cases.
It depends on the case. Wallet access recovery can sometimes be resolved within hours. Exchange disputes and fraud cases typically take 2–8 weeks. Complex legal cases involving multiple exchanges or jurisdictions can take longer. We keep you updated throughout.
In many cases, yes. Our technical specialists have tools and methods to explore partial seed phrase combinations, wallet file recovery, and other technical avenues. Contact us and describe what you do remember — even partial information can be helpful.
Never. CryptoGuardian will never ask you to send cryptocurrency as a fee, release payment, or tax clearance. Any message requesting crypto payments claiming to be from us is a scam. Report it immediately to support@cryptoguardian4.com.
No. Cryptocurrency is highly volatile and no returns can ever be guaranteed. We provide data-driven advice to help you make informed decisions, but all investment decisions and outcomes are your own responsibility. Please review our full risk disclaimer.
We advise on all major cryptocurrencies including Bitcoin, Ethereum, Solana, BNB, XRP, Cardano, Avalanche, and many others. We also cover DeFi protocols and emerging Layer 2 solutions. If you have a specific asset in mind, just ask us.
We work with clients at a range of portfolio sizes. Contact us to discuss your situation and we'll let you know what service tier makes the most sense for you. We believe everyone deserves quality advice regardless of portfolio size.
Yes, completely free. There is no time limit on the initial consultation and absolutely no obligation to use our paid services. We believe you should understand what we can do for you before committing to anything.
Recovery fees are typically charged on a success/contingency basis — meaning we take a percentage of what we recover. In some complex cases an initial retainer may apply. All fee structures are clearly explained and agreed upon before any work begins.
We accept bank transfers, major credit and debit cards, and selected crypto payment methods for service fees. We will never ask for payment via gift cards, wire transfers to personal accounts, or crypto sent to unverified wallets.
Our team is available 24/7 to answer anything not covered here.